Club Concierge has stood ahead of the curve delivering exceptional value.
To create true distinction and value in customer engagement, we believe it has to be about excellence all around.
Our live customer engagement Happiness meters and NPS scores show that , 94% rated us above average or outstanding in various measures of service excellence. Our clients walked the talk; client retention has been 100% and stands as a hugely impressive mark in an industry marked by turnover. Our clients comment on our professional’ “depth of insight” and “passion,” noting that the firm consists of “the best ever".
Over the last 3 years, we have won several awards .The awards include some of the regions and industry’s most prized awards. Today we considered as the best in our business across Asia Pacific, surpassing agencies with far greater reach and revenues.
We have cemented our reputation as one of the most successful, visible and admired engagement companies .Founder and Managing Director, Dipali Sikand is among the most visible and influential women entrepreneurs in the country and has won several awards including Asia's Greatest Leaders twice in the last 2 years and is the Asia Pacific Winner ( APEA Awards ) 2018.
We have a remarkable team and our turnover remains at 0%, among the lowest in any industry. A recent internal survey found that 99.5 % of employees feel motivated and challenged by their work. The internal culture is grounded in transparent communication – the foundation for a trusting, team-based, high-performing company.
We prize and supports volunteer service, and the team at Club Concierge have contributed to providing drinking water in villages to participating in events to sponsor facilities for the deserving, while passionately upholding a Pets at Work policy, friendly Green perks for those that cycle to work and a Everyday's a Friday programme with upbeat activities that pep up the work place.
Club Concierge revenues have grown 186% in the past year, an extraordinary success unsurpassed in the industry.
Club Concierge has been recognized and awarded globally for its path breaking work. This speaks volumes of our disruptive and creative solutions and validates the tremendous effort of our leadership team and every member that works with us.
Club Concierge has been conferred World’s Greatest Leaders Asia & GCC 2017-18 Award and Club Concierge has been conferred World’s Greatest Brands Asia & GCC 2017-18 Award
Enterprise Asia 2018: The most prestigious Asia Pacific Entrepreneurship Awards for path breaking work in the Hospitality Sector
Asia's Greatest Brands 2016: Process Review : PriceWaterhouseCoopers
Company of the Year 2017 : CEO MAGAZINE
Most Enterprising Woman Award 2017: India SME ,Government of India
Business Connect Magazine : Best Places to work for 2019 Award