WE POWER THE LOYALTYBEHIND THE WORLD'SGREATEST BRANDS
Behavioral psychology meets world-class execution. 180 countries. 28 years. One standard. Where "No" is never an answer.
A DISTINCTION NO ONE ELSE CAN CLAIM
India's Registered Concierge®
We are the only company in India to hold the registered trademark "Concierge®" — protected across all classes, secured through 2036. A word we didn't just adopt, but earned over 28 years of serving 600+ of the world's greatest brands.
EST. 1998 • 28 YEARS • 600+ BRANDS • THE ANSWER IS ALWAYS YES
The Transformations
One philosophy. Infinite applications. We brought concierge from the hotel lobby to the corporate world.
Lives Touched
FOR EMPLOYEES
Turn jobs into journeys
Les Concierges® transforms employee experience. Intel, Microsoft, Accenture, Dell trust us with their people.
Learn MoreBrands Served
FOR CLIENTS
Turn customers into advocates
Transform client relationships with bespoke concierge programs that increase NPS scores and lifetime value.
Learn MoreBuilders
FOR RESIDENTS
Turn homes into lifestyles
Premium residential concierge services for 140+ builders, making everyday life effortless for residents.
Learn MoreYears of Intelligence
FOR THE FUTURE
Turn AI into empathy
Mira AI - World's first AI concierge trained on 28 years of real "Yes". Not the internet. Real wisdom.
Learn MoreFROM BOARDROOMS TO BAKERIES.
FROM FORTUNE 500s TO FURRY FRIENDS.
One operating system for loyalty that works across every domain.
EMPLOYEES
Les Concierges®
1.5M+ served
CUSTOMERS
Club Concierge®
Fortune 500
PARTNERS
Channel Loyalty
Samsung, Xiaomi
DINERS
Celeste®, Xin®, Anma®
TripAdvisor Best
COMMUNITY
RAOK®, Hill of Flowers
Nilgiris Impact
PETS
Doggy Company®
World's First Pet OS
"The same hands that serve Fortune 500s also plant flowers in Nilgiris."
INTRODUCING MIRA
28 Years of Intelligence.
Now Speaks to You.
The world's first AI concierge built on real experience. Not trained on the internet. Trained on 28 years of "Yes".
EXPERIENCE MIRAWhere Impossible Begins
The sold-out tickets. The impossible reservations. The doors that don't open for everyone.
Loyalty Programs
Transform transactional relationships into emotional connections that drive lifetime value.
Employee Benefits
Lifestyle support that attracts talent, reduces attrition, and increases productivity.
Residential Services
White-glove concierge that turns premium properties into premium lifestyles.
Channel Partner Programs
Recognition and rewards that transform dealers into brand evangelists.
VIP & Event Services
Flawless execution of exclusive experiences and milestone celebrations.
AI-Powered Concierge
Mira AI extends our human expertise to 24/7 availability without losing the personal touch.
See Concierge® in Action
Experience how we transform customer relationships and create magical moments every day.
YEARS
BRANDS
LIVES
See The Transformation
The World Is Yours
Range Rover
A groundbreaking global access program for JLR owners across 51 international cities.
Platinum Partner Privilege Program
Xiaomi
Exclusive lifestyle program for Xiaomi dealers transforming partnerships into lifelong relationships.
Independent Floors Experience
DLF
Premium concierge® services for discerning homeowners.
World-Class Recognition
"Club Concierge® sets the benchmark for exceptional service culture."
Ron Kaufman
WORLD'S #1 CUSTOMER SERVICE GURU
"The magic happens when you least expect it."
Our Clients
WHAT THEY SAY ABOUT US
Press & Media
Punching Back: The Dipali Sikand Success Story
From Essar to founding Les Concierges, Rakesh Jhunjhunwala's investment, and the pivot to Club Concierge — the ₹500-crore journey.
The CEO Magazine • Aug 2017The Woman Who Tossed Aside Her Entrepreneurial Voyage's Professional Glitches
The definitive founder interview — 500 companies served across India, Egypt, Nigeria and the Philippines.
The CEO Magazine • Apr 2026Club Concierge: Transforming Lives Under Visionary Leader Dipali Sikand
The most recent feature — updated positioning, the MindEscapes® launch, and current thinking.
Belonging anywhere in the world.
Where life flows without friction.
COUNTRIES
CITIES
KEY HOLDERS
Why Human Concierge in an AI World?
One relationship. Infinite solutions. Zero fragmentation.
Travel, dining, wellness, entertainment - all scattered across apps. We unify everything.
Apps optimize for their metrics. We optimize for your happiness.
Algorithms don't know you're celebrating your parents' 40th anniversary. We do.
No chatbots, no queues, no 'your call is important to us'. Just your person.
"Technology is our tool. Humanity is our superpower."
Never Off-The-Shelf
Every program is designed, not deployed.
01
Discovery - Deep understanding of your brand, customers, and culture before a single solution is proposed.
02
Design - Custom programs built from scratch - no templates, no shortcuts, no off-the-shelf solutions.
03
Deliver - White-glove execution with dedicated teams who become an extension of your brand.
04
Evolve - Continuous refinement based on data, feedback, and changing business needs.
"We don't fit you into our system. We build systems around you."
EVERY CLIENT. EVERY PROGRAM.
Uniquely Crafted
ONE VISION. ONE STANDARD.
INFINITE POSSIBILITIES.
Club Concierge®
The flagship brand powering luxury concierge for Fortune 500s and premium brands.
VisitLes Concierges®
Employee lifestyle services touching 1.5 million lives across corporate India.
VisitMindEscapes®
Curated experiences and access to 3000+ private member clubs worldwide.
VisitConcierge Circle®
Premium membership program for discerning individuals seeking the extraordinary.
VisitReward Butler
Intelligent rewards platform making loyalty programs genuinely rewarding.
VisitMira AI
AI-powered concierge trained on 28 years of human wisdom.
VisitExperience What Your
Customers Will Feel
Our Circle membership is a living showcase of what we deliver for your most important people. Try the magic yourself.
Explore Concierge® CircleReady to Transform
Your Loyalty?
Whether you're a builder seeking community,
a brand seeking advocates, or a channel seeking family —
The answer is always yes.
Let's Talk