CONCIERGE®

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Welcome

About Us
ABOUT US

28 Years of Yes

Club Concierge® redefines personalized relationships with bespoke services, products, and experiences. We inspire, uplift, and nurture.

OUR JOURNEY

28 YEARS OF "YES"

1998

Les Concierges® Founded

Dipali Sikand founded Les Concierges with just Rs. 5,000, pioneering corporate concierge and lifestyle management services in India

2002

Rakesh Jhunjhunwala Backing

Backed by the legendary investor who believed in our vision through Rare Enterprises

2004

Across India

Expanded operations across 8 major Indian cities with 1,300+ concierge desks

2006

Won Visa Partnership

Won prestigious Visa Far East and CEMEA partnership, delivering luxury privileges for Visa cardholders globally

2008

Singapore Operations

Opened Singapore operations, marking first international expansion

2008

Club Concierge Services Founded

Club Concierge Services (India) Private Limited incorporated in Bangalore

2010

Middle East Operations

Expanded to Dubai and Middle East, serving high-net-worth clients across the region

2012

Egypt Operations

Launched Les Concierges Egypt, extending services to North Africa

2015

First Residential Concierge

Launched India's first-ever residential concierge service for premium real estate

2016

Dealer Concierge® Launched

Pioneered world's first Dealer Concierge® program, transforming channel partner engagement

2016

Asia's Greatest Brands

Recognized as one of Asia's Greatest Brands for service excellence

2017

World's Greatest Brands

Won World's Greatest Brands recognition for outstanding brand leadership

2018

APEA Awards

Received Asia Pacific Enterprise Awards for corporate excellence

2020

Elder Concierge Launched

Pioneered Elder Concierge services for senior care communities

2023

Concierge® Trademark

25 years to register India's only Concierge® trademark - a testament to our legacy

2023

25 Years of Excellence

Celebrated 25th anniversary serving over 1 million employees and countless clients

2025

Mira AI Launched

Launched world's first AI concierge with 28 years of accumulated wisdom

OUR VALUES

WHAT DRIVES US

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DISRUPTIVE INNOVATORS

We identify weaknesses and create extraordinary value through innovation

EMPATHETIC NAVIGATORS

We exceed expectations and resonate deeply with every interaction

INSIGHTFUL CHAMPIONS

We uncover deep customer insights that drive loyalty

EMPOWERED ENABLERS

We build passionate teams that create lasting loyalty

LEADERSHIP

VISIONARY LEADERSHIP

Empowering teams, charting success

DS

Dipali Sikand

FOUNDER

28 years of making the impossible, possible. Holder of India's only Concierge® trademark.

NV

Nisha Verma

CHIEF PROGRAM OFFICER

Leading program excellence across all verticals

SR

Samar Singh Rathore

DIRECTOR, GLOBAL ENGAGEMENT

Building partnerships across 180 countries

SD

Srikanth DS

MD LES CONCIERGES®, DIRECTOR STRATEGY

Driving employee concierge excellence for Fortune 500s

DA

Dhiraj Agrawal

VP CLIENT ENGAGEMENT

Transforming client relationships into partnerships

Want to Join Our Story?

Whether as a partner, client, or team member —
The answer is always yes.

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